Crisis Management - The Board of Directors' Role

Engagement, coaching, communications, risk management
Executive Summary

The board of directors has an essential role in a major crisis providing overall guidance to the company and direction and coaching the CEO. This article identifies issues the board must address and describes changes to the board’s role and its relationship with the CEO during a crisis. Leadership of the board may have to change. A crisis is a very human experience and human qualities will guide the companies that survive and succeed.

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